A lot of companies have tried and failed to do what Handy founder Oisin Hanrahan has managed to do with great skill. He has found a void that has come with cleaning homes, and he has managed to make a great amount of profit doing this with contracted workers.
That is something that has become the key to his success. He has a background check in place, and the workers are contracted out for their services. These are not full time Handy Cleaning employees, and that may be the main difference between this company and others that have failed like HomeJoy.
Oisin has managed to create an organization that has become a lot more focused on customer satisfaction. That means that the workers that are in place are trying to create a comfort zone. They want to earn repeat business, and that is how the Handy structure has managed to keep growing over the years. This has become the organization that people look to when it comes to cleaning.
Fortunately, good customer service and customer satisfaction goes a very long way in the world today. It provides a path to social media in which more people are willing to recommend the company to friends. That is the second factor – repeat business is the first – that makes the company a success.
Both of these things are going to hinge on the contracted workers that are in place so it also makes sense for Oisin Hanrahan to make sure that the contractors are happy. Workers that like their jobs will become the third factor that results in a successful cleaning company.
Highland Capital Management, and its CEO, James Dondero, are very excited for the new debt to be released on the market by Argentina. The firm bought Argentinian debt in 2014 and it has provided them with roughly 20 percent returns each year. This incredible, especially when compared to the 3.3 percent returns seen in other emerging market debt. These bonds, sometimes referred to as discount bonds are going for roughly 120 dollars, although this price is fluctuating slightly in past weeks.
James Dondero has claimed that he expected that something like this was going to happen because the country has had big subsidies, major price manipulations, bad tax policies, and overall, has been a financial pariah. He went on to explain that they had a feeling that something along these lines was going to happen because there was just no other way out for the country. Dondero has also stated that he has his eyes open for other investment opportunities in Argentina and he is even considering staring a fund in Argentina.
This type of thinking seems to be common among many investors. As soon as they are paid, they will likely reinvest their money into Argentina. It seems that the new bonds are only incentive for investors to return rather than scaring them away as was initially thought.
Jim Dondero is know for his investments in emerging markets and his investments in debts and loans. He has made a fortune with these investments and he has enabled Highland Capital to grow quickly because of this foresight. Highland Capital now specializes in collateralized debt obligation and collateralized loan obligation. They have essentially created the market for it and they have also been are the forefront of creating credit based solutions for global investors.
One of the ways Jim has kept seeing success is his approach of finding the bad investments and avoiding them. He also credits Highland Capital’s longevity to 3 things that the company has and values greatly, which are experience, discipline and boldness. As the largest CLO manager in the United States, James has made Highland Capital into the most experience firm in this area in their region.
For the entire article, please click here: http://www.bloomberg.com/news/articles/2016-03-08/argentina-luring-highland-shows-distressed-bond-buyers-to-stay